What Is Instant Messaging for Business Communication?

Instant messaging (IM) is a written communication capability between two or more participants. This communication occurs in real-time, connecting individuals in a safe work setting.

• Group Chat

• Topic-based chat

• Upload large files

• Custom security

• Message Search

• Chat mentions 

Instant messaging for business benefits can be used for various causes and objectives. However, in the office, people communicate both within their organization and with clients outside of it.

Direct messages

Group chat

File sharing

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